LAHMEYER believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those products that the LAHMEYER marketing team has obtained on special occasions like Pongal,Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
• However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case a buyer feel that the product received is not as shown on the site or as per your expectations, then must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
When the customer buy our products/services, purchase is covered by our 30-day money-back guarantee.
If the customer, for any reason, not entirely happy with purchase, we will cheerfully issue a full refund.
We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within ninety (90) days of the purchase. Please include ther order number (sent to via email after ordering). Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.